You’ve just come home from a long day of work. You’re exhausted, and all you want to do is enjoy some dinner, sit down on the couch, and unwind.
As you pull into your driveway, you hit your garage door button as you always do. It does nothing.
“Odd,” you think to yourself, “It’s never done this before.”
So you press it a dozen more times. Still no luck. Suddenly, you’re stuck with a broken garage door.
Don’t get frustrated, just call your local garage door repair company! Here are some helpful tips on hiring the best garage door repair company if your area.
Let’s face it, not all companies operate in a similar manner. And just because a business has been around for years or has nice billboards, you’re not guaranteed great service.
Make sure that you do your research beforehand. Reading reviews can be extremely helpful when you’re not sure who to hire.
Be sure to get your reviews from a variety of sources instead of just one website. You’ll have a larger group of opinions and a clearer picture of how a company does business.
It’s also important that you take reviews in context. A 1-star or 5-star review doesn’t necessarily mean anything.
For all you know, it could be an angry customer that wanted to take their frustrations out via the internet. Accordingly, a 5-star review could be bought.
Try and stick to the middling reviews. They may not be as glowing, but they’ll likely give you a better picture of the company’s service.
Next, it’s time to come up with a list of 3 to 5 businesses you’d like to call. Give them a ring, let them know you’re new to garage door repairs and ask to talk to their manager.
Most businesses will be more than happy to let you speak with a manager or supervisor, and they’ll be able to give you the full gamut of prices and services.
Know What to Ask
Now that you’ve made some contacts, it’s time to set up an initial consultation. This can be in person or via telephone, depending on scheduling and availability.
Regardless, you should come to the meeting with a series of questions. Think of it like a job interview for your garage door repair service. You’re spending your hard earned money with them, so make sure you’re getting good service.
Be sure to touch on the following subjects during your interview:
- General prices
- What areas they serve
- How long they’ve served said areas
- Whether prices are negotiable or not
- Level of expertise in staff
- Insurance for said staff
- Timetable for the repair process
The more questions asked, the more info you’ll have and the more of an informed decision you’ll be able to make.
Let Chicago Land Garage be Your Garage Door Repair Company of Choice
We understand how important your time and money is. That’s why we make it an effort to give you fast, friendly service at an affordable rate.
Whether you need a brand new garage door or help fixing a temperamental older door, we’d love to help you and your family. Get in touch today and ask how we can help with your garage door repair needs.